Questions people ask
Short answers about hiring, job hunting and your data.
Getting started
Do I need any training to use it?
No. Each screen tells you what it’s for and what to do next, and a short tip appears the first time you visit it.
Is it free to start?
Yes, you can create a free account. Some features have limits on the free plan, such as how many cover letters and CV updates you can create.
Can I use it for both hiring and job hunting?
Yes. The choice you make when signing up doesn’t lock you in. You can switch between hiring and job seeker tools from your account at any time.
For hiring
Does the app decide who gets hired?
No. Dyaad compares each CV with your job description and explains what it found. You choose who moves forward, and nobody is rejected or contacted without you.
What does “Strong match” mean?
The CV clearly meets most of the requirements in your job description. Open the candidate to see each requirement and what we found for it before you decide.
Why couldn’t a CV be checked?
Some files are held back by our security check, for example when a file contains instructions aimed at the screening tool, and some files can’t be read. You can still review the candidate yourself or ask them for a clean copy.
Can my team use it with me?
Yes. Invite people to your workspace as an admin, recruiter or viewer. Viewers can look at jobs and candidates without changing anything.
For job seekers
Will tailoring change my main CV?
No. A tailored CV is a separate copy for one job. Your main CV stays exactly as it is, and you accept, edit or skip each suggested change.
Can I download my CV as PDF or Word?
Yes. Your main CV and your tailored versions can be downloaded as PDF or Word files.
Does opening an assessment start the timer?
No. You can read the rules, timing and number of questions first. The timer only starts when you choose to begin.
Privacy and data
Who can see my profile?
You decide. In Privacy settings you can choose whether employers can find your profile and when your contact details are shared.
How do I delete my account?
Go to Privacy settings and choose Delete my account. We’ll ask you to confirm before anything is removed.
What if the app gets something wrong?
Every match shows the reasons behind it, so you can check them against the CV. You can always make a different decision, and you can tell us through Help & support.
Still have a question?
Send us a message. We usually reply within one working day. No account? Email support@dyaad.tryraisins.dev.